INFORMATION QUESTIONS

Frequently Asked Questions

What products do you sell?

We offer a wide range of PC hardware, gaming rigs, accessories, and peripherals, including custom PC builds, graphics cards, processors, motherboards, gaming mice, keyboards, and gaming chairs.

Can I customize my PC build?

Yes! We specialize in custom PC builds. You can choose your preferred components, and our team will assemble a system tailored to your needs, whether it’s for gaming, professional work, or personal use.

Do you provide warranty on products?

All our products come with the manufacturer’s warranty. Custom builds assembled by VECTRA also include a limited warranty covering assembly and initial setup. Please check the product page for specific warranty details.

How can I place an order?

You can place an order directly through our website https://vectraz.site. Simply select the product or build, add it to your cart, and proceed to checkout.

What payment methods do you accept?

We accept major credit and debit cards, online banking transfers, and other secure payment gateways listed at checkout.

Do you offer shipping and delivery?

Yes, we provide delivery across Malaysia. Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

Can I return or exchange a product?

Yes. Returns and exchanges are accepted according to our Refund and Returns Policy. Products must be in their original condition and packaging, and certain exclusions may apply.

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